Delivering a franchise-ready rebrand and digital platform

Dott & Crossitt approached Q Agency with the brief to modernise their brand and make it universally appealing to franchisees and clients alike. We created a franchisee pack that included print collateral, branding guides and signage guides to support franchisees in implementing the brand at scale. The agency also developed a new website to direct traffic to franchisees, as well as integrating a bespoke Monday.com system for lead generation and management.

To provide a more streamlined process for Dot & Crossitt's clients, Q Agency developed an online portal that integrated with Dott and Crossitt's internal systems for customers to log into, view their current transactions and complete any task that are required of them. This created a seamless process for customers while easing the workload off Dott and Crossitt which allowed them to focus more on improving and refining their service.

Q Agency ran ads and targeted events towards homebuyers to generate further interest in the company. Through their comprehensive marketing efforts, Q Agency successfully helped Dott & Crossitt increase brand recognition and attract new customers.

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Jared Zak — Managing Director

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Q Agency’s expertise in website development and optimisation helped to improve Dott & Crossitt’s website performance, resulting in increased traffic and engagement. The agency also planned and executed successful events, further increasing brand awareness and generating interest in the company.