MediFlow: Streamlined Medical Operations
Salix | Tech Firm
MediFlow: Streamlined Medical Operations That Actually Work
Healthcare Technology • 8 Months • Medical Practice Management
Regional Medical Center needed to slash their 23% no-show rate and eliminate $302,160 annual losses per physician to survive mounting operational pressures. We delivered a comprehensive practice management platform that cut no-shows by 60% and boosted revenue by 29%.
Three symptoms of a much larger problem
Regional Medical Center was hemorrhaging money and drowning in administrative chaos:
Revenue Bleeding: 23% no-show rate costing $89,107 annually, with physicians burning 13 hours weekly on prior authorizations alone
Inventory Nightmare: $765,000 in wasted medical supplies annually due to manual tracking and expired inventory sitting on shelves
Staff Exodus: 20.7% turnover rate with front desk spending 6 hours daily on scheduling conflicts and insurance verification
Before you can fix it, you have to find it
Stakeholder interviews with 47 clinical and administrative team members
Time-motion studies to quantify workflow inefficiencies and revenue leakage
Technical architecture planning for seamless EHR integration and HIPAA compliance
Phased rollout: because you can't fix everything at once
Phased 6-month rollout starting with scheduling module, then inventory, followed by patient management
Comprehensive training program with 24 hours per employee and real-time support during go-live
Performance monitoring with real-time dashboards tracking KPIs and automated alerts
From chaos to clarity: the interface that changed everything
Smart scheduling, smarter inventory, seamless patient flow
Smart Appointment Scheduling
Challenge: 23% no-show rate causing $89,107 annual losses and constant schedule gaps
Solution: AI-driven scheduling with automated SMS/email reminders, predictive no-show modeling, and intelligent overbooking
Impact: 60% reduction in no-shows (23% to 9.2%), recovering $53,462 in lost revenue annually
Real-Time Inventory Management
Challenge: $765,000 wasted annually on expired supplies and stock-outs causing procedure delays
Solution: Automated tracking with barcode scanning, expiration alerts, and predictive reordering based on usage patterns
Impact: 35% reduction in inventory waste ($267,750 savings) and 90% elimination of stock-outs
Integrated Patient Flow
Challenge: 38-day average wait times for new patients versus 14-day industry benchmark
Solution: Unified patient dashboard with real-time availability, waitlist management, and automated patient communication
Impact: Wait times reduced to 16 days, 24% increase in new patient capacity
Proof that the right solution changes everything
No-Show Rate: 23% → 9.2% (60% improvement)
Annual Revenue Recovery: $89,107 → $142,680 (62% increase)
Inventory Waste: $765,000 → $497,250 (35% reduction)
Administrative Time: 13 hrs/week → 5 hrs/week (62% decrease per physician)
From Epic integrations to real-time updates: tech that just works
Stack: React.js • NestJS • TypeScript • Bun Runtime • PostgreSQL • RabbitMQ • Redis • AWS Healthcare Cloud
Infrastructure: Terraform • Docker • AWS ECS • CloudWatch • WebSocket • OpenAPI Spec
Key Integrations: Epic EHR • LabCorp • Quest Diagnostics • AWS SES • Twilio SMS • Stripe Payments
Performance: <2s page loads, 99.9% uptime, handles 2,050 daily consultations, real-time updates
Security & Compliance: HIPAA, SOC 2 Type II, JWT authentication, end-to-end encryption, audit logging
Ready to Start Building?
Let's discuss what's actually possible for your situation. No corporate fluff, no endless discovery phases – just straight talk about building software that works.
Made with ♥ in Dallas, TX
Portfolio demonstration project showcasing our expertise
Like this project
Posted Oct 1, 2025
HIPAA medical practice management with React/NestJS/TypeScript. Reduces no-shows, streamlines healthcare operations.
