I prototyped the initial concepts and then conducted moderated user interviews with real mechanics to gather direct feedback on usability and workflow fit.
To broaden the insights, I also ran unmoderated studies using Usertesting.com, which allowed me to share the prototypes at scale and collect additional feedback from both users and stakeholders.
I iterated through multiple design variations, refining the experience each time based on feedback gathered directly from real‑world users.
Designed an inspection app for major used cars startup, streamlining inspections, reducing rework, improving accuracy and speed across 17 inspection centers.