24x7 Customer - SaaS Website Design

Dhruvil Trivedi

0

Web Designer

UX Designer

UI Designer

Adobe After Effects

Figma

Rive

Project Brief

24x7 Customer is an AI-driven engagement platform tailored for RV parks, telehealth clinics, and educational services. The objective was to design a website that clearly communicates the platform's value proposition, showcases its features, and provides an intuitive user experience for potential clients seeking automated customer interaction solutions.
Project Shots - Homepage
Project Shots - Homepage

Design Approach

User-Centric Design: Understanding that the target audience includes professionals from diverse industries, I aimed for a clean and straightforward layout. This ensures easy navigation and quick access to pertinent information, enhancing user satisfaction.
Visual Hierarchy: Key statistics, such as a 95% customer retention rate and over 100,000 managed conversations, are prominently displayed to build trust and credibility with visitors.
Clear Call-to-Actions (CTAs): Strategically placed CTAs like "Get Started" and "Try a Sample" guide users toward engaging with the platform, facilitating lead generation and user interaction.
Responsive Design: Ensuring the website is accessible and functional across various devices was crucial to reach a broader audience and provide a seamless experience, regardless of the user's device.
Project Shots - Homepage
Project Shots - Homepage

Design Rationale

Industry-Specific Solutions: By categorizing services for RV campgrounds, telehealth clinics, and educational institutions, the design speaks directly to the unique needs of each sector, making the platform's relevance immediately apparent.
Trust Indicators: Showcasing impressive metrics and client testimonials serves to establish credibility and trust with potential customers, which is essential for conversion.
Simplicity and Clarity: A minimalist design approach ensures that visitors can easily understand the platform's offerings without being overwhelmed, leading to a more pleasant user experience.
Project Shots - Homepage
Project Shots - Homepage

Outcomes

Enhanced User Engagement: The intuitive layout and clear CTAs have led to increased interaction with the site, as evidenced by user behavior analytics.
Improved Conversion Rates: The strategic presentation of information and trust indicators has contributed to a higher rate of visitor-to-lead conversions.
Positive User Feedback: Users have reported satisfaction with the website's ease of use and the clarity of information presented, reflecting the success of the user-centric design approach.
Project Shots - Homepage
Project Shots - Homepage
Project Shots - Solution Page
Project Shots - Solution Page
Project Shots - Solution Page
Project Shots - Solution Page
Project Shots - Solution Page
Project Shots - Solution Page
Project Shots - Blog Page
Project Shots - Blog Page
Project Shots - Blog Page
Project Shots - Blog Page
Project Shots
Project Shots
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Posted Jan 15, 2025

Designed the 24x7 Customer site for AI solutions with a user-focused, responsive layout, clear CTAs, and trust elements, driving engagement and conversions.

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Web Designer

UX Designer

UI Designer

Adobe After Effects

Figma

Rive

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