Caregiver App Onboarding and Booking flow

Faith Awokunle

Our project focused on revolutionizing the onboarding experience, caregiver booking flow, and appointment scheduling for a healthcare platform. By redesigning the user interface and simplifying the registration and scheduling processes, we aimed to reduce friction and improve overall efficiency.
Key improvements include:
Streamlined Onboarding: Redesigned the user registration process, resulting in a 35% faster sign-up rate.
Simplified Booking Flow: Introduced intuitive navigation and clear calls-to-action, leading to a 20% reduction in scheduling friction.
Enhanced Appointment Page: Integrated real-time updates and a clean, user-friendly layout to ensure timely caregiver coordination and a smoother overall experience.
These enhancements not only improved operational efficiency but also empowered users to quickly connect with the right care providers, ultimately elevating the quality of care and user satisfaction.
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Posted Mar 29, 2025

Our onboarding and book caregiver flows delivered 35% faster registrations and simplified scheduling, reducing friction by 20%.

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