Local pack listings are also a significant part of SERPs, especially for local businesses. These listings—which show a map with the company’s location and contact information—appear when users perform local searches, like “restaurants near me.” Location-based products and services heavily rely on these listings to introduce potential customers to their business. A
2017 study conducted by Google shows that “smartphone users are significantly more likely to purchase from companies whose mobile sites or apps customize information to their location.” Consumers expect their buying journey to be tailored to their specific location, requiring little more effort than typing “burgers” in a search query.