I had to click and hold down, which I don’t think I would think to do on a mobile device. - participant 1
I would not ever think to do that! - participant 2
If my preferred language wasn’t English maybe I wouldn’t understand it. - participant 3
Posted Aug 28, 2023
I designed, moderated, and analyzed remote usability tests with 5 service providers who used a resource app to refer their clients to LGBTQ+ affirming services.