Objectives:
- Design a user-centered system capable of facilitating, creating, and managing digital campaign communication projects through a remote team.
- Design standardized workflows for the system use and team scalability.
Outcomes:
- A web-based platform design that offers standardized, simple, and usable workflows
- A design system that facilitates creating and managing digital communication campaigns and chatbot design.
- A system that enables the team to have scalable solutions in a self-managed manner.
