Objectives:

Design a user-centered system capable of facilitating, creating, and managing digital campaign communication projects through a remote team.

Design standardized workflows for the system use and team scalability.

Outcomes:

A web-based platform design that offers standardized, simple, and usable workflows

A design system that facilitates creating and managing digital communication campaigns and chatbot design.

A system that enables the team to have scalable solutions in a self-managed manner.