SkyChat - Manage All Your Conversations In One App

SkyChat - Manage All Your Conversations In One App

SkyChat - Manage All Your Conversations In One App

SkyChat gives you all the tools to manage conversations, build relationships and delight your customers from one place.





I developed a SaaS platform, named SkyChat, to handle customer conversations and tickets. The platform was built using Ruby on Rails and it provides an efficient and organized way for businesses to communicate with their customers. The platform includes features such as customer profiles, conversation history, and ticket management system, allowing businesses to easily track and respond to customer inquiries. Additionally, the platform includes a feature for businesses to assign conversations and tickets to specific team members, enabling efficient collaboration and customer service. SkyChat also has a feature for automating responses, allowing businesses to respond to common inquiries quickly. The platform was designed to be user-friendly and easy to navigate, making it simple for businesses to manage customer interactions. The platform was developed with a focus on providing an efficient and effective tool for businesses to handle customer interactions, improve customer satisfaction and increase team productivity.