(Project Highlights)

Industry: Healthcare Administration

Deliverables: Admin Dashboard UX/UI Redesign

Timeline: 14 weeks

CuraLink provides an end-to-end solution for healthcare organizations, offering tools to manage client assignments, caregiver schedules, billing, and more.

The admin dashboard, the platform's operational backbone, required a redesign to improve usability, optimize workflows, and enhance data visualization. CuraLink engaged us to reimagine the dashboard with a user-centered design approach.

Key hurdles that needed addressing:

Complex Navigation: Users found it difficult to locate key features.

Inefficient Workflows: Processes like scheduling and billing consumed too much time.

Limited Insights: Outdated visuals failed to provide actionable data.

Inconsistent Design: Lack of cohesion affected usability and aesthetics.

How we addressed the challenges:

Streamlined Dashboard: Customizable widgets and clear data visualizations for better clarity.

Simplified Management: Drag-and-drop scheduling and improved search for clients and caregivers.

Optimized Billing: Automated workflows and real-time financial reporting enhanced efficiency.

Simplified EVV: User-friendly interface with automated data entry ensured compliance.

Consistent Design: WCAG-compliant visual system for accessibility and professionalism.

Steps taken to deliver impactful results:

Research & Analysis: Stakeholder interviews and workflow reviews to identify pain points.

UI Design: High-fidelity mockups focused on clarity and accessibility.

Usability Testing: Feedback-driven refinements to optimize designs.

Iterative Collaboration: Close alignment with stakeholders to meet goals.

The redesigned dashboard delivered powerful results:

Improved Usability: Navigation and workflows became seamless and intuitive.

Actionable Insights: Enhanced data visualizations empowered better decisions.

Greater Efficiency: Automated processes saved time and reduced errors.

Cohesive Design: A professional, consistent interface improved user satisfaction.