Onboarding behavior as predictor or user retention

David Smith

Data Scientist
Data Visualizer
AWS
Python
Tableau
  • Extracted 18 months of events from Mixpanel to AWS S3 for a health community app startup
  • Ran ML algorithms such as random forest to find correlations between onboarding and retention
  • Used confusion matrices to find the “Aha! Moment:” event count most correlated with retention
  • Startup used these insights to test onboarding flow changes, grow usage, and raise financing



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