Fetch App

Fetch! was a UI/UX case study focused on improving the dog walking experience by addressing key pain points for both dog owners and walkers.

Conducted a competitive analysis of existing dog-walking apps to identify gaps in user experience.

Designed an online survey to collect real-time data, since in-person interviews provided limited insights.

Automated data collection using Zapier + Google Sheets, then distributed the survey across Facebook and Reddit dog owner communities for broader feedback.

Dog owners struggled with reliability, safety concerns, and real-time updates.

Dog walkers needed better scheduling, fair pricing structures, and communication tools.

Intuitive scheduling system allowing dog owners to book and manage walks effortlessly.

Transparent rating system to build trust between owners and walkers.

Live GPS tracking for real-time updates and safety assurance.

Automated payment integration to streamline transactions.

This case study highlighted gaps in the current market, demonstrating how human-centered UX/UI solutions can improve both user trust and operational efficiency.