The Discover, Analysis, Design process employed in the Control4 Connect project was a meticulous and iterative journey. In the Discover phase, extensive integrator research, including surveys, and interviews was conducted from a panel of advisory board members. We needed to comprehend integrator and customer pain points related to smart home control systems. The Analysis stage involved synthesizing this information, addressing challenges such as the complexity of integrating diverse devices and catering to a broad user demographic.
In the Design phase, the team translated insights into tangible solutions, creating wireframes and prototypes of both integrator and partner facing assets. The iterative design process, informed by feedback from stakeholders and users, refined the interface.