Creating Flexible Donation Portals
Eric Hanson
The Gist of the Work
The Task: Create a modernized digital donation strategy and payment portal
My Role: UX Designer and Researcher
Industry: Media
Category: Finance
Skills involved: user research, usability testing, affinity diagram, customer journey mapping, interaction design, prototyping, wireframing
Timeline: 4 months
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Posted May 8, 2024
Redesign an outdated donation system and improve the user experience to facilitate quicker donations, while maintaining brand neutrality.
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