User Manual for SaaS-based platform

I successfully developed a comprehensive User Manual for a SaaS-based survey platform. The primary focus of this User Manual was to guide back-end users in creating and troubleshooting surveys. Key highlights of the User Manual included:

1) User Roles and Permissions:

Detailed description of different user roles within the platform.

Step-by-step instructions on assigning and managing permissions to ensure secure and appropriate access levels.

2) Survey Creation:

Clear, step-by-step guidelines on how to design and set up new surveys.

Instructions on utilizing various question types and advanced features like conditional branching and skip logic.

3) Data Management:

Procedures for securely storing and accessing survey data.

Guidelines for data export.

4) User Training and Support:

Training modules to help new users quickly adapt to the platform.

Resources for ongoing user support.