ARK360 partnered with the Digital Solutions team of a Tier 1 Australian property group to enhance and support their enterprise intranet and digital forms portal. Operating as an embedded extension of the internal team, ARK360 provided on-demand capacity, technical expertise, and solution architecture to accelerate delivery, improve usability, and ensure seamless operation of critical business platforms.

Augment Internal Team Capacity: Provide scalable development support to meet tight delivery timelines and internal resource constraints.

Modernise the Intranet Experience: Improve navigation, content structure, and performance across the corporate intranet platform.

Streamline Business Processes: Digitise and optimise forms used across departments such as HR, Finance, Property Management, and Legal.

Ensure Long-Term Maintainability: Align with best practices in enterprise architecture and handover standards for sustainability.

Custom Web Parts & Components: Developed reusable components to support intranet UX improvements and dynamic content presentation.

Advanced Forms: Built and enhanced digital forms with complex logic, approvals, and integrations using SharePoint and custom AngularJS.

Knowledge & Handover Artifacts: Delivered documentation, reusable templates, and patterns to support internal upskilling and future enhancements.

Performance Optimisation: Refactored legacy components for better speed, maintainability, and mobile responsiveness.

Stakeholder Engagement: Worked closely with business units to translate manual workflows into streamlined digital processes.

Embedded Delivery Model: Operated as an extension of the internal Digital Solutions team with weekly sprint check-ins, aligned priorities, and full collaboration.

Microsoft Tech Stack: Leveraged SharePoint Online and Microsoft Teams for integration and delivery.

Agile & Iterative: Delivered improvements incrementally in line with stakeholder feedback and evolving requirements.

✅ Supported delivery of 20+ digital forms and workflows within 6 months.

✅ Enhanced employee experience with a faster, more intuitive intranet.

✅ Reduced turnaround time for business process requests by up to 60%.

✅ Enabled internal teams to manage and extend solutions independently through documentation and training.

✅ Improved visibility and accessibility of internal communications and key services.