Claims, Deductions & Revenue Recovery Support

At Advantage Solutions, I supported administrative workflows across a large portfolio of consumer packaged goods brands and major retail networks. The work centered on organizing high-volume deduction activity, connecting documentation across systems, and helping claims move through review before contractual dispute windows closed.

High-volume deduction inflows Retailers deducted funds from invoice payments for short shipments, pricing discrepancies, damaged inventory, and unverified promotional compliance.

Fragmented documentation Client systems and manual spreadsheet logs made it difficult to cross-reference retail claims with contract terms and proof-of-performance data.

Revenue leakage risk Claims that were unresolved or moved slowly could expire past contractual dispute windows, resulting in write-offs for client brands.

Managed claims, deductions, documentation, and account records across competing client priorities

Maintained organized records and reporting to support claim review and follow-up

Used Microsoft Office and proprietary business systems to track details across high-volume workflows

Worked remotely while meeting deadlines and service expectations

This case study reflects administrative and financial record-management support in a large-scale CPG and retail environment.