➢ Founded and currently manage a leather shoe store as side hustle. ➢Responsible for all aspects of running the business including content posting, finance, sales, and customer service. ➢ Created video reels to promote new products, sales, and promotions. ➢ Gained extensive experience in attending to customer needs and inquiries in a timely and helpful manner. ➢ Conducted all packaging activities from selecting materials, packing products for shipment and ensuring their timely delivery. ➢ Developed and maintained a loyal customer base through exceptional service and dedication to quality products.