Training Manual

Documented and organized foundational processes supporting the restructuring of the faculty services team and created the structure for the 100-page training manual.

Wrote clear instructions intended to guide faculty assistants through job-specific workflow and interviewed key stakeholders for thorough instruction documentation.

Met competing deadlines for major and minor projects.

Learned and used Adobe Illustrator and InDesign in order to create supporting documents and graphics for departmental processes.

Established efficient processes to accommodate for increasing to 80 faculty and downsizing to 4 staff.

Reviewed written instruction for final approvals with team manager and director of finance and administration.