IT helpdesk | Technical Support

Turning frustration into relief with expert troubleshooting. I got you!

💎 Experienced Technical Support/IT helpdesk

🙋🏻‍♂️ Admin and Email Support

🖼️ Graphic Designer and Photo Editor

Get back on track with expert tech support. Reach out now! 👇👇👇

💻𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 - Identifying hardware and software solutions.

- Troubleshooting technical issues.

- Providing support in the form of procedural documentation.

- Speaking to customers to quickly get to the root of their problem.

- Following up with clients to ensure the problem is resolved.

🧑🏻‍💻𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮

- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

- Keep information confidential

- Comply with data integrity and security policies

- Review data for deficiencies or errors.

- Type in data quickly and efficiently.

📩𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩

- Schedule a specific time for emails every day

- Flag emails that require more attention

- Respond to general enquiries with the relevant template

- Manage calendar and send reminders to the team on upcoming events

- Set up alerts, rules, and filters to preferences

🔎𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝

- Detail-oriented with comprehensive findings

- Armed with a keen eye for detail

- Gathering and analyzing information, we can make better decisions based on evidence and facts.

- Help create new developments and introduced technological advancements

📅𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩

- Efficiently handle and organize schedule

- Setting reminders for timely notifications

- Ensuring your schedule is optimized for maximum efficiency

🗂️𝘼𝙙𝙢𝙞𝙣 𝙎𝙪𝙥𝙥𝙤𝙧𝙩

- Assist in the preparation of regularly scheduled reports

- Organize and schedule appointments

- Maintains physical and digital filing systems

- Ensures that deadlines are met and adapts to changing priorities.

- Develop and update administrative systems to make them more efficient

📞𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩

- Ensuring seamless communication flow

- Keeping channels open and cleer

- Facilitating smooth communication through emails, messaging apps and virtual meetings

- Prompt and effective communications

🛠️Crafting success with my trusty tools by my side.👇👇👇

- Microsoft 365

- Microsoft Excel

- Microsoft Word

- Microsoft Outlook

- One Drive

- Google Drive

- Google Calendar

- Adobe Photoshop

- Active Directory

- Service Now

- Citrix

- ChatGPT

- Canva

- Adobe Premiere Pro

- Zoom

- Microsoft Teams

- Slack

- Skype

- Instagram

- Whatsapp

- Facebook

- Youtube

- Whatsapp

💎Together, we can achieve more. Reach out now.💎 If you 👇👇

✅ need an Experience Tech Support

✅ want more freedom in your business

✅ don't have enough time to "get it all done"

✅ are starting from scratch and need to find a talented tech support that wont break the bank

You can reach me at

📞 Whatsapp - +639175091027

✉️ Mail - franzesm27@gmail.com

Talk to you soon! ☺️