AI Voice Agent Multi-Tenant Client Dashboard
Ali Nawaz
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Posted Jan 30, 2026
Built a scalable multi-tenant AI Voice Agent dashboard on Replit, giving agencies real-time analytics, call logs, and full client control in one platform.
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AI Voice Agent Client Control Center
Multi-Tenant Dashboard for Agencies & SaaS Platforms
Project Overview
This project involved building a full-stack external client dashboard on Replit that acts as a centralized command center for AI Voice Agents. The platform integrates seamlessly with GoHighLevel (GHL), VAPI, and Make to provide agencies and SaaS providers with a unified interface to manage assistants, monitor call analytics, configure systems, and oversee automation workflows — all in real time.
Instead of juggling multiple tools and dashboards, clients gain one secure, scalable environment where every interaction, metric, and configuration is visible in seconds.
The Core Problem
Agencies managing AI voice agents often face:
Fragmented analytics across multiple tools
Manual tracking of calls and costs
No client-facing visibility
Time-consuming onboarding for each new client
Difficulty scaling beyond 20–30 clients
Lack of a centralized system for agent configuration
When the number of clients grows to 50–100+, operational chaos becomes inevitable.
The Solution
A Multi-Tenant AI Agent Dashboard that allows agencies to:
Create unlimited client accounts
Assign sub-accounts per business
Provide secure client logins
Display live call analytics and logs
Control assistant configurations
Track cost, success rate, and usage metrics
Sync seamlessly with automation tools
All powered through VAPI APIs and full-stack logic built on Replit.
Key Features & Modules
1. Universal Client Dashboard
Single control center for all clients
No platform switching
Clean, dark-mode UI for readability
Agency-level overview + client-level views
2. Real-Time Analytics Engine
Total call minutes
Number of calls
Success rate tracking
Cost per call & total spend
Historical performance graphs
3. Detailed Call Logs
Caller number tracking
Call duration
Start & end time
Call outcomes (success/failure)
Cost transparency
Exportable CSV logs
4. Assistant Configuration Panel
Voice and behavior adjustments
Workflow triggers
Prompt tuning
Integration settings
Multi-assistant support per client
5. Multi-Tenant Account System
Secure login architecture
Client-specific data isolation
Sub-account creation
Role-based access potential
Agency scalability without database conflicts
6. Automation & CRM Integration
GoHighLevel data sync
Make automation pipelines
VAPI call data streaming
Task and lead management alignment
Technical Highlights
Full-Stack Web Architecture
API-Driven Data Synchronization
Real-Time Dashboard Rendering
Modular Component System
Scalable Multi-Tenant Database Design
Performance-Optimized UI/UX
Secure Authentication Flow
Impact & Results
For Agencies
Reduced manual workload
Faster onboarding of new clients
Centralized monitoring
Improved client trust through transparency
Scalable infrastructure for growth
For Clients
Clear visibility of agent performance
Easy assistant management
Instant access to analytics
No dependency on agency for updates
Why This Project Stands Out
This is not just a dashboard , it’s a SaaS-level infrastructure tool that transforms AI voice agent management from a fragmented process into a streamlined ecosystem.
It demonstrates expertise in:
System Architecture
AI Workflow Integration
Multi-Tenant SaaS Design
Real-Time Data Visualization
Automation Ecosystem Engineering
Developer-Focused UI/UX
The Bigger Picture
By creating a unified external dashboard, the project shifts agencies from tool operators to platform owners.
Instead of relying on third-party visibility, they now control their own ecosystem, branding, and scalability.
In essence, this system turns AI voice agent operations into a productized, client-ready platform rather than a collection of disconnected automations.
Live Demo: https://adapt-agents-dasbhboard.replit.app/
Tech Stack: Node / React / Tailwind / Replit Deployments / VAPI APIs