I was hired to fix an overwhelmed Basecamp workspace where c...

I was hired to fix an overwhelmed Basecamp workspace where communication, task ownership, and visibility had become unclear. The client needed structure, clarity, and a simple system their team could actually maintain.

What I Did • Audited the entire Basecamp setup • Reorganized projects to match the team’s workflow • Created clean task structures for daily, weekly, and client work • Documented everything in clear, easy to follow SOPs • Improved accountability by defining roles, deadlines, and expectations • Set up better reporting so leadership could see what was happening at a glance

Impact The team immediately saw improvements in clarity, ownership, and speed. The client confirmed the new SOP made Basecamp far easier to manage and opened the door for future collaboration.