Contra Crypto Payouts by Vicki ChenContra Crypto Payouts by Vicki Chen

Contra Crypto Payouts

Vicki Chen

Vicki Chen

In our current payments implementation, we only support payouts for independents with US-based accounts. This is a limitation for opening up our platform.

Problem & Solution 🤝

In our current payments implementation, we only support payouts for independents with US-based accounts. This is a limitation for opening up our platform.
Goals/Requirements:
Allow Independents to payout via crypto
Allow clients to pay via crypto
Provide users with a way to track their transactions, while consolidating the payment and payout experience.

Process 🛣

Competitive Research + Explorations
Multiple Design Iterations + Feedback
Usertesting + Beta Rollout (increments) for feedback
Design Optimizations
Design Handoff

Results (what we shipped) 🎁

✓ Crypto USDC Payouts: Payouts via Crypto USDC address (using Coinbase integration); currently for International users only
✓ Persona KYC Onboarding: Integrate Persona for KYC process to consolidate UX and fraud management for KYC across all payout methods.
✓ Detailed Transaction Logs: Bolstered transaction log to provide more details on payment status, include actionable error messages, and enable support request directly from transaction

Add a quote from the client, independent, or any other relevant collaborators 🗣
Name Product Designer

Takeaways 📣

The need to get engineering feedback more frequent through the design process --> we now setup weekly design critiques
2022
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Posted Oct 25, 2023

USDC payout launch 🤑

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