Real-Time Messaging Engine Development

Gerardo Baides

Real-Time Messaging Engine

Built to streamline high-impact message workflows, this system enables teams to review, refine, and deliver strategic communications with precision. Whether used for sales proposals, service escalations, or internal approvals, it ensures every message meets quality, compliance, and delivery standards — all in one unified platform.

Core Capabilities

Rich Message Editor with Tone & Formatting Controls
Status-Based Workflow (Pending → Approved → Sent)
Quality Check Engine with Pass/Fail Logic
PDF & Email Output via Edge Function
Case Tracking + Follow-Up Eligibility Logic
Live Message Count & Escalation Intelligence

Why It Matters

When messages carry weight — whether legal, financial, or reputational — they can’t be sent casually. This engine gives teams the infrastructure to approve, enhance, and deliver messages that matter. It reduces manual error, enforces consistency, and supports smart follow-ups with built-in guardrails.

Stack

React + TypeScript
Supabase (DB + Auth + Storage)
PostgreSQL
TipTap Editor Integration
Edge Function + PDF Output Logic
Internal QA + Routing Logic Engine

“This isn’t a message review tool — it’s a precision layer for teams who can’t afford sloppy communication.” - Gerardo

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Posted Jul 26, 2025

Built a real-time messaging engine for high-trust communication workflows, including message review, approval, PDF generation, and automated delivery.

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