Built a custom AI chatbot
Axel Brooks
Built a custom AI chatbot concept for an e-commerce business that answers customer questions, recommends products, identifies buying intent, and captures qualified leads.
What we built:
-AI customer support chatbot. Handles product questions and conversations.
-Product recommendations. Understands what the customer wants and suggests relevant products.
-Lead capture. Collects customer details such as name, phone/email, product interest, size, color, and budget.
-Lead qualification. Analyzes the conversation and gives the lead a score based on purchase intent.
-Intent detection. Recognizes whether the customer is browsing, asking questions, or ready to purchase.
-Automated follow-up. Generates an appropriate response based on the customer's conversation.
-WhatsApp-style interface. Demonstrated how the agent could interact with customers through messaging.
-Business-specific AI. The concept is designed around a company's products, pricing, FAQs, and policies rather than acting like a generic chatbot.
-Rust backend. The actual agent prototype we're building is written in Rust and connects to a Gemini model for the AI analysis.
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Posted Aug 19, 2026
Built a custom AI chatbot concept for an e-commerce business that answers customer questions, recommends products, identifies buying intent, and captures qua...
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