Strimling Customer Inquires With A Custom Multi - Step WordPress

In the past, customers had to reach out to them manually, primarily through phone calls. While they were committed to providing expert guidance on solar systems, storage solutions, electric vehicle charging options, heat pumps, and more, the manual inquiry process had its limitations. It was time-consuming, often leading to delays in addressing customer requirements. Additionally, tracking customer inquiries and efficiently handling them proved challenging.

Recognizing the need for a more efficient approach, I embarked on a journey to develop a multi-step plugin. This plugin was designed to simplify the process of gathering customer information, helping us offer more timely and personalized solutions.

Gradual Data Collection The plugin breaks down the inquiry process into several stages, allowing customers to provide information at their own pace. This gradual approach reduces the barrier to entry for potential customers, making the process more accessible.

Automated Data Submission Once customers complete each stage, the plugin automatically submits the data to our backend system. This automation streamlines the data collection process, eliminating the need for manual entry and reducing the risk of errors.

Efficient Tracking Solar solution providers can now easily track customer requirements through the centralized backend system. This real-time visibility enables our team to allocate resources effectively and respond promptly to customer inquiries.