GSA | Making Technology Accessible

Danita Delce

Making Technology Accessible: OpenACR and Section 508

Section 508 requires the federal government to buy, build, use, and manage technology that’s accessible to people with disabilities. This rule applies to all technology—whether it’s used by government employees or the public.
Right now, agencies often use outdated Microsoft Word templates and PDFs to check accessibility during procurement. Each agency does things differently, which causes confusion and delays. Without a standard, machine-readable format, it’s hard for procurement officers to compare products. This slows down the process and increases the risk of choosing tools that don’t meet accessibility standards.

How OpenACR Helps

OpenACR solves these problems by offering:
Automation – Makes it faster and easier to create and update Accessibility Conformance Reports (ACRs).
Comparison Tools – Helps procurement officers quickly see how different products measure up on accessibility.
Central Repository – Stores completed ACRs so agencies can reuse them and avoid doing the same work twice.

Content Design

I worked with a content designer to redesign the information architecture of the site and to include a glossary of terms based on feedback from users.
Splitting the content by role made it easier to follow, and adding a glossary helped everyone better understand accessibility.
Splitting the content by role made it easier to follow, and adding a glossary helped everyone better understand accessibility.

Award-winning

OpenACR was fully adopted by the federal government in July 2024 and won a national accessibility award in November 2024.
Like this project

Posted Apr 22, 2025

OpenACR streamlines accessibility reporting, boosts compliance, and helps agencies compare tools—saving time and improving tech access for all.

Formstack | Revamping SaaS Exports for Improved Usability
Formstack | Revamping SaaS Exports for Improved Usability
Cosigned | Open Studio - A Collaborative Web Comic
Cosigned | Open Studio - A Collaborative Web Comic
Quinncia | Improving Student Engagement for AI Interviews
Quinncia | Improving Student Engagement for AI Interviews
Redesign of Legal IT Staffing Agency Website
Redesign of Legal IT Staffing Agency Website

Join 50k+ companies and 1M+ independents

Contra Logo

© 2025 Contra.Work Inc