Nara Vajaphattana
Project Goals:
In this project, our primary goal was to enhance the application's user interface design to align with the modern and trustworthy visual elements of their rebranded identity.
Responsibilities:
I had the opportunity to collaborate with a team of 15 UX designers and researchers to develop an innovative UI concept and provide strategic recommendations geared towards enhancing the holistic user experience, with a specific emphasis on optimizing the Homepage.
Challenges:
Transitioning the app from retail to healthcare offerings presents various challenges.
The shift in user expectations
Balancing Complexity and Simplicity
Integration of New Visual Elements
Ensuring Regulatory Compliance & Health Information Privacy
Solution:
The new design was improved with a modern look and the brand colors, fonts, and UI elements were updated.
Aligning the brand as a healthcare provider and accessibility was a top priority. Users are now able to easily navigate the app for their extensive healthcare services without being distracted by retail promotions.