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LB Muhanga
Out of nothing, something.
You can find (just about) anything on Medium — apparently even a page that doesn’t exist. Maybe these stories will take you somewhere new?
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Posted Mar 10, 2026
Stop "Ghost Churn." Silence is a 🚩. Use HubSpot to flag 14-day inactivity. Map data logs to "Human-First" check-ins. Scale retention, don't just close tickets.
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