Inspira UX Revamp: Elevating the UN Careers Portal

Inspira is the United Nations' digital gateway, designed to connect prospective candidates with job opportunities across the UN system. Through this platform, users can explore detailed job listings, manage applications, and track their recruitment progress. However, several key user experience (UX) challenges currently impede its effectiveness.

The platform faces issues with accessibility, lacks scalability across various devices, and suffers from an inconsistent design system. Additionally, the information architecture is overwhelming, making it difficult for users to navigate the platform intuitively.

These challenges hinder the platform's primary goal: to provide a seamless, user-friendly experience for candidates applying for positions within the UN.

This case study delves into the core issues, presents design-driven solutions, and outlines the steps required to optimize the user experience, ultimately transforming the Inspira portal into a streamlined and efficient tool for job seekers.