PSECU Call Center Job

As a Service Advisor at PSECU, I provided exceptional customer service to members, addressing their financial needs and inquiries. This involved offering personalized advice, guidance on banking products and services, and assistance with account management. Additionally, I facilitated account transactions, resolved member concerns, and promoted financial wellness initiatives. Through proactive communication and a commitment to member satisfaction, I played a key role in fostering positive relationships and contributing to the overall success of the credit union.