AI-Powered Member Onboarding & Engagement for a Fitness Studio
Parikshit Pruthi
AI Voice Developer
Automation Engineer
AI Developer
Make
WhatsApp
Zapier
Content:
Developed an automated system for a Berlin fitness studio to streamline client onboarding and boost engagement.
The system includes:
Automated lead capture and personalized welcome messages via WhatsApp.
Interactive WhatsApp questionnaires to gather client preferences and fitness goals, with data seamlessly integrated into the ActiveCampaign CRM.
Customer segmentation using NLP and LLMs to analyze client preferences and goals.
Targeted event recommendation and reminder system based on individual interests.
Automated feedback collection after each training session to gather insights and improve service quality.
Post-event feedback and no-show automation for people who didn't make it.
IMPACT: improved onboarding efficiency, client engagement, and provided valuable data for personalized communication.
