Klarna CRM Onboarding Enhancement

Stefan

Stefan C.

Worked with Klarna as a consultant to help bring their CRM game up-a-notch. One of the many projects I've worked with them on was a U.S. Beginner Activation program as part of their onboarding efforts.
Designed 8 emails in total with varying dynamic blocks that would serve the right content based on user profiling. Created 3 GIFs for the hero section to represent each stage of the program, illustrating the perks and benefits of Klarna's mobile app.
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Posted Oct 18, 2025

Worked with Klarna on a CRM project, designing emails and GIFs for an onboarding program.