Problem statement - Grocery shopping is often plagued by long checkout lines, especially during peak hours, leading to wasted time and increased frustration for customers. Our goal was to create a digital solution that makes the checkout process more efficient and rewarding.
Hypothesis -We, as "TezzBazar", solve the problem of long waiting in line and poor cash register service by creating an app with functions such as barcode scanning, contactless payment for customers who do not want to wait in line at the checkout or who want to minimize it.
Used search methods
User survey , Study field, user interview
Process
Study field, User survey, User interview, Benchmark, User persona, User flow, Wireflow , Information architecture, UI kit, UI, Prototype
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Posted Jun 30, 2024
Conducted UX research and redesigned the platform's interface, improving student satisfaction scores by 25%.