iFixit Centralized Admin Panel Design | SaaS Dashboard
Mir Ashfaque
Freshi: Project Overview
iFixit struggled with scattered tools, manual workflows, slow processes, and frequent errors. The goal was to build a centralized Admin Panel to streamline operations, improve speed, enhance accuracy, and support business growth.
Some project details are confidential, so the case study focuses on the core improvements and UX/UI design process.
Problems Before the Redesign
Manual orders on spreadsheets → lost data
No real-time stock → overselling & mismatches
Slow communication via chat
Processes not scalable for growth
The Solution
A command center for iFixit:
Job Cards
Real-time Inventory
Streamlined Sales
Automated Reporting
Centralized Task Management
Key Features We Designed
Centralized Sales Interface
Customer info, product selection, and payment in one screen
Quick product search (name, SKU, barcode)
Visual grid-based product selection
Automatic calculations (total, discounts, taxes)
Real-time inventory sync to prevent overselling
Job Card & Repair Module
Track devices from check-in to delivery
Job card creation
Checklist verification
Passcode verification
Final payment + handover process
Real-Time Inventory System
Dynamic stock updates
Eliminated mismatches
Reduced manual reconciliation
Results & Impact
Operational Improvements
Metric Before After Impact
Order Processing Time 20–30 mins 5–10 mins 40% faster
Customer Fulfillment Accuracy Frequent errors High accuracy ↑ 30%
Inventory Mismatch 50%+ errors Almost zero ↓ 60%
Business Value
Saved 3–4 hours daily in manual work
More Time for customer service & sales
Projected 10-15% revenue increase
Design Process
Research & workflow mapping
Strategy & planning
Information architecture
UI/UX design & prototyping
Experimentation & optimization
Validation & implementation
Visual / UI Notes
Modern, minimal admin interface
Clean grid-based product view
Brand-focused color palettes
Simplified navigation
Focus on speed + accuracy
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Posted Nov 26, 2025
Built a centralized admin panel for iFixit, cutting order time by 40%, improving accuracy by 30%, and eliminating major inventory mismatches.
