Redesigned a 5-star-rated Shopify inventory app to make onboarding clearer, reorder decisions easier, and forecasting logic more trustworthy.

My scope: User Research · Product Logic · User Flows · UX/UI

Screens designed: Onboarding, dashboard, reorder report, incoming inventory, overstock, and settings

IFH helped merchants decide when and how much stock to reorder, but users were still dropping off after install.

Through user interviews, screen recordings, and a full product audit, I found two layers of issues.

The app was expected to be used daily, while most founder-led stores reviewed inventory weekly or fortnightly. The reorder report had nine equally weighted columns, and the recommended quantity appeared without explaining the calculation.

The structure also added cognitive load. Onboarding happened through a video, after which users landed directly inside forecasting. Setup, settings, product logic, and the reorder report were introduced at the same time.

I mapped the complete flow—from the inputs merchants entered to the final reorder recommendation—and redesigned the experience around how they actually worked.

The new setup begins with the merchant’s review cycle, supplier lead time, and safety buffer. These inputs combine into one visible reorder trigger.

The reorder report became an action queue, with overdue and Order today items appearing first.

Each recommendation now shows its calculation, so merchants can understand and verify the quantity before spending.

I separated onboarding, setup, dashboard, and reporting into a clear sequence.

Instead of starting with a video and an unconfigured forecast, merchants first set their reorder rhythm and see how each input affects the result.

The app introduces settings and product logic when they become relevant, reducing cognitive load without removing the complexity behind the forecast.

The redesign turned a data-heavy forecasting report into a practical inventory decision tool.

It is designed to help founder-led stores understand the product faster, find urgent actions without scanning nine columns, and trust the reorder recommendation before committing cash.

Shopify app design, inventory forecasting, user research, product logic, onboarding, user flows, retention, information hierarchy, reorder workflow, SaaS UX/UI.