Omni-Channel Customer Support Transformation by Marx ShanmugamOmni-Channel Customer Support Transformation by Marx Shanmugam

Omni-Channel Customer Support Transformation

Marx Shanmugam

IT Specialist

Software Architect

Salesforce

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Posted Sep 21, 2023

Enabled sales teams to create and modify workflows easily, simplifying the process of adapting the CRM system for individual requirements.

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Omni-Channel Customer Support Transformation

Marx Shanmugam

IT Specialist

Software Architect

Salesforce

Configured Salesforce Service Cloud to provide omni-channel support, including chat, email, social media, and phone.

Like this project

Posted Sep 21, 2023

Enabled sales teams to create and modify workflows easily, simplifying the process of adapting the CRM system for individual requirements.

Likes

Views

Join 50k+ companies and 1M+ independents

Hire creatives Get hired

For independents

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Contact

Contact support

For independents

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Configured Salesforce Service Cloud to provide omni-channel support, including chat, email, social media, and phone.