I was in charge of the service that helps the bank plan their engagements (visitations) based on previous years result in assessing effectiveness of controls. Also, I also gave them 3 ways of creating the plan which feeds up to the engagement service and that determines the visitation (engagements) and how frequent it'll be. The upload, manual and data driven methods. For the upload, they upload a schedule of visitations (engagements) after the plan is created but to do this, they need to download a template which is pre-populated on the assurance plan creation and it contains the frequency of review and other things. For the manual, they get to set the frequency of review for a business line or all lines of business and there is an opportunity to cascade each review to all sub-units of a business unit. For the data driven, this is computed based on previous data. I also was in charge of the compliance service and also the capital modelling service.