Managed eCommerce Giant - 1 Billion USD in Yearly Sales (UK)

For up to 7 years, I've successfully managed one of the top 10 UK-based e-commerce giants that sells their 16,000+ products across European countries. 𝗣𝗿𝗼𝗯𝗹𝗲𝗺 𝗦𝘁𝗮𝘁𝗲𝗺𝗲𝗻𝘁

⚠️ A large number of products in the catalog were getting difficult to manage with efficiency. ⚠️ The product's quality wasn't looking good on the website, and as a result, orders were not increasing. ⚠️ The team wasn't efficient enough to understand management's expectations and deliver the same results. ⚠️ Authorities and priorities were not clearly defined. ⚠️ Lack of planning and execution channels has hugely impacted the confidence of the team and other stakeholders. 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱

🛠️ Implemented productive ways of working, which reduced the team's unnecessary efforts and helped in quick approvals in a day or two; previously, it was taking double time. 🛠️ I spent a lot of time on research and implemented new presets, tools, and methods to help the team boost their efficiency, increase the speed of delivery, and stay on track for daily and weekly deliveries. 🛠️ Implemented new formats for weekly and monthly reports for management to get clarity on the work quickly. 🛠️ Promoted transparency in the system to boost the confidence of the team and management. 🛠️ Carefully analyzed and hired more efficient team members and trained them to help achieve the company's vision. 🛠️ Completely revamped the entire catalog management system of their digital products, which helped set quality standards for each delivery and efficiently manage the entire library. 🛠️ Guided the team constantly on the journey to how they can give their best and get better on a more personal and professional level. 𝗥𝗲𝘀𝘂𝗹𝘁

✔️ The innovative ideas and methods helped increase sales and engagements. ✔️ The yearly revenue increased to 29% by the last quarter. ✔️ A major difference we've created has been observed by the company and its customers in terms of user experience, design, and other operations compared to their competitors. ✔️ Repeat customers increased, and yearly orders almost doubled. ✔️ I was awarded for implementing Innovative Ideas, which increased the team's productivity by 35%. ✔️ My team was awarded "Best Performing Team of the Year" for delivering top-notch quality deliveries on time, which helped them boost sales throughout the year. ✔️ The company has generated more than $1B in yearly sales.