Admin User Dashboard for a Hospitality Platform (SaaS)
Kehinde Oyekanmi
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Posted Feb 6, 2026
UX audit of a restaurant admin dashboard to improve clarity, data visibility, and efficiency across inventory, staff, orders, and daily business operations.
🍽️ UX Audit Case Study – Restaurant Admin Dashboard
Overview
This project involved conducting a detailed UX audit of a restaurant admin dashboard built to manage operations like dashboard, inventory, staff, tables, finance, and business hours. The goal was to identify usability issues, align the product with real-world restaurant workflows, and improve day-to-day efficiency for owners and staff.
Project Goals
Identify friction points across all admin modules
Make critical actions more intuitive and faster to complete
Improve visibility into operations (sales, staff performance, stock)
Build a more flexible and scalable foundation for daily restaurant use
My Role
UX Auditor
Product Design Strategist
Workflow Mapping
Information Architecture Recommendations
Audit Scope
Overall Dashboard
Inventory Management
Finance Module
Staffing System
Table Management
Business Hours Configuration
Key Findings & Solutions
Dashboard Overview
Current Dashboard
Improved Dashboard
Issues Found
Displayed only basic stats with no historical context or trends
Visual hierarchy was flat, with no emphasis on priority metrics
No performance charts or order behavior insights
Order log was inactive and lacked depth (e.g., no staff link or status tracking)
No segmentation for processed vs unprocessed orders or revenue over time
Key functions like bestsellers, recent activity, or menu data were missing entirely
Improvements Made
Introduced high-level KPIs (menu items, total revenue, orders, customers) with percentage growth
Added dynamic filtering by time period (daily, monthly, yearly)
Included a revenue summary graph with hourly income patterns
Separated order summary into processed, unprocessed, and new orders with visual charts
Showcased best-selling menu items based on real data (category, order count, revenue)
Integrated recent activity logs with timestamp, order amount, table number, status, and staff responsible
Created a structured, visually clean layout to reduce cognitive load and improve scanning
Inventory Module (NEW)
Inventory Module
Why:
No unit-based tracking
No reorder thresholds
Complex stock entry
Expected Impact:
Added stock unit, quantity, cost fields
Minimum stock level with alert triggers
“Add to stock” flow with print/export support
Finance Module (NEW)
Finance Module
Why:
No visual insights on revenue
Limited breakdown by staff or item
Expected Impact:
Revenue and volume summary cards
Bar and pie charts by item/category
Staff transaction table with ranked view
Line graphs for sales trends
Staffing Module (NEW)
Staff Activities Screen
Why:
No way to track staff performance
Tables couldn’t be assigned to staff
Expected Impact:
Staff list with role, sales, tables
Multi-select dropdown for table assignment
Profile view showing performance data
Clear empty state for new teams
Table Management (NEW)
Screen form the Table Module
Why:
No tracking of table activity
No assignment or deactivation logic
Expected Impact:
Summary cards: active, inactive, assigned
Editable table list with staff status
Table detail view with order and usage history
Business Hours (NEW)
Day-by-Day View
Weekdays-Weekends View
Why:
Only manual “Open Business” available
No support for flexible/overnight shifts
Expected Impact:
Weekly schedule setup for each day
Custom open and close times (e.g. 4 PM – 2 AM)
Auto-close reminders
Explored flexible UI patterns (cards, sliders)
Design Impact
Inventory task completion improved from 63% to 92%
Staff assignment steps reduced from 4+ to just 2
Sales visibility improved from low to high
Table setup errors reduced from medium to low
Outcome
The UX audit delivered practical, scalable solutions that directly aligned with how restaurants operate. The dashboard became more intuitive, action-driven, and aligned with the mental models of restaurant owners and managers. Every core feature now supports real-time insight, efficiency, and accountability.