UI/UX design of Web SaaS Platform for in-clinic operations

Modern medical clinics require an advanced level of digitalization to manage patient data, coordinate staff workflows, and optimize daily operations. MedServ was designed to cover every aspect of clinic management, ensuring a seamless and automated experience for both medical professionals and patients. Initially developed for a private clinic, the system was later refined and introduced as a SaaS solution for the broader healthcare industry. A Scalable Solution for Clinics of Any Size

Medical facilities vary greatly in size and structure, from small private practices to large hospital networks. MedServ was built with this flexibility in mind, offering a modular approach that allows clinics to integrate only the features they need. The system consists of a web platform and mobile applications, ensuring smooth communication between different roles within the clinic.

Web Platform for in-clinic operations, including doctor, nurse, receptionist, laboratory, telemedicine, and admin interfaces.

Mobile Applications for both patients and doctors, enabling remote consultations and streamlined communication.

With MedServ, clinics can centralize patient information, track medical histories, manage appointments, and facilitate live queue processing. Administrators gain access to valuable insights through advanced analytics, allowing them to monitor doctor workloads, financial performance, and overall clinic efficiency.

Designing an ERP system for healthcare requires a deep understanding of user needs, workflows, and regulatory requirements. Our team conducted extensive research to identify pain points and optimize the system’s usability. We ensured that every role—whether a doctor, nurse, receptionist, or administrator—had access to an intuitive and efficient interface.

Developing a detailed feature map and user flows for all roles to ensure seamless workflow integration.

Creating a flexible and scalable design system that maintains consistency across web and mobile platforms.

Designing UX interfaces that balance functionality with ease of use, ensuring smooth onboarding and daily operations.

Conducting usability testing with real medical staff to validate and refine our design decisions.