Users have different limitations and difficulties that they might encounter when using a mobile app. This is especially true when they are new to the app and have no prior experience of using the app. This is where thoughtful ux design makes all the difference. If the app is user-friendly and doesn’t overwhelm the end user, chances are that the end user, despite being new to the mobile app will get the hang of how the app works. If given a choice of something done in a few easy steps over going through a complex procedure, we all know what anyone would opt for without doubt. In the end, apps are a means to an end, or digital tools or toolboxes used to meet the needs of end users.