When the COVID-19 pandemic closed schools in March of 2020, Soul Shoppeleapt into action and began offering live stream lessons. Then, that May, George Floyd was murdered and protests erupted across the country.

Soul Shoppe felt called upon – not only to offer support to its community of educators, parents, and students during this period of constant flux – but also, to take a stand and speak out against racial injustice. The question was: how?

Though Soul Shoppe was ahead of the curve in terms of digitizing their courses, there was no rhyme or rhythm to their marketing communications. The organization had not engaged in charged cultural conversations such as those happening around race and Black Lives Matter.

Soul Shoppe knew they had to rediscover their brand voice and determine how they could genuinely add value to these conversations, but they weren’t sure where to begin.

A comprehensive content marketing strategy, and simple systems to streamline content production and marketing campaigns.

We accomplished this by:

Conducting a content audit to identify the organization’s values, clarify their offerings, hone in on their audience(s), and finetune their voice

Developing an archive of evergreen social media copy & establishing a posting rhythm to regularly engage/educate ou audience(s)

Laser-focused copywriting for landing pages, emails, social media & marketing materials

Branded lead magnets built into targeted marketing funnels to capture email addresses

Creating a Virtual Events Checklist outlining the essential tasks and timeline for hosting a virtual event

Designing a custom content creation workflow and content calendar to systematize production & posting

Setting up a task & project management software to coordinate between team members and independent contractors

Organizing Google drive so all files were more intuitively accessible

With the help of our content strategy and streamlining, Soul Shoppe began hosting regular community events. Each month hundreds of kids, parents, and educators joined us to engage in activities ranging from virtual recess to an online SEL gameshow, to panel discussions about racially-motivated violence.

After gaining clarity on Soul Shoppe’sbrand voice, we established a content cadence and published cohesive messaging across all channels. Soul Shoppe was able to speak up and stand out. They were able to meaningfully engage in the cultural conversation and share insightful resources that could empower their community to do the same.

With the new marketing campaign framework in place, Soul Shoppe was able to roll out their timely online courses and sell directly to homeschoolers and parents for the first time. These efforts were met with enthusiasm and heartfelt appreciation by Soul Shoppe's longtime friends and fans.