Building Swiftex – A No-Code Platform for Scalable Form and Workflow Automation
Problem
Enterprises and SaaS companies often rely on multiple tools to handle form creation, data collection, and automation. This leads to data fragmentation, inefficiency, and a lack of central control.
The goal was to develop a no-code platform that allows organizations to:
Create custom dynamic forms effortlessly.
Automate workflows and approvals.
Integrate form data with external services and APIs.
Manage access control and analytics within one platform.
Solution
I led the system architecture, backend services, and data layer design, ensuring scalability, maintainability, and security.
Backend Microservices
Developed microservice-based architecture using Node.js + Express.js.
Designed multi-tenant database schema with organization and user-level isolation.
Built core services for users, organizations, workflows, and analytics.
Integrated Redis caching to boost data retrieval and system throughput.
Authentication & Security
Implemented JWT-based authentication and OAuth2-based SSO.
Applied role-based access control (RBAC) and permission layers across modules.
Used encryption and input sanitization to ensure compliance with security standards.
Form Engine & Workflow Automation
Created APIs for building and managing forms with conditional logic.
Enabled automation triggers to send data between connected services.
Integrated analytics dashboards for form usage insights and performance metrics.
Results
⚡ Reduced backend response time by 35% with efficient indexing and caching.
🧠 Supported multi-organization onboarding within the same database cluster.
🧩 Enabled seamless integrations with third-party services (Google, Slack, etc.).
🏗️ Established a modular codebase that allows quick feature rollouts without downtime.
Architected and implemented backend services and authentication modules.
Designed the database schema for multi-tenant data handling.
Built reusable middleware and REST APIs for form and workflow management.
Collaborated with DevOps on containerization and CI/CD pipelines.
Mentored junior developers and reviewed PRs for quality assurance.
Outcome
Swiftex evolved into a powerful SaaS automation platform enabling businesses to rapidly build and manage their data workflows. It empowered teams to focus on business logic instead of technical complexity — transforming the way enterprises manage digital forms and workflows.
Swiftex helps sales teams focus on the right leads and close deals faster. With AI-driven recommendations, automated engagement, and multi-channel communication