People Operations & Resource Management

Managed resources, staffing, and project needs for Verizon, TurboTax, Google, and Enterprise client accounts. 

Advised on workforce planning for client accounts and ensured teams were staffed with resources needed to meet project deadlines, forecasting any incoming needs or changes to support the work.

Led casting and allocations meetings, regularly monitoring talent bandwidth to load balance work as necessary, and finding solutions to capacity concerns and project flighting.

Partnered with client and craft leads to align staffing needs with skillset and overall high quality project team makeup.

Worked closely with finance partner to understand revenue forecasts and client margins with current and expected staffing needs.

Liased with department leads to understand, manage, and support talent needs and career growth goals.

• Communicated with talent for upcoming workstreams and changes in current active projects, as needed.