Development of TaggAI - AI Retention Platform

Client: Tagg AI, Year: 2025, Scope: AI-Powered Personalized Recommendation

D2C brands often struggle with low customer retention. Traditional methods—generic email blasts and manual follow-ups—consume time, lack personalization, and miss opportunities for repeat sales. This results in high acquisition costs and weak brand loyalty.

We designed and developed TaggAI, an AI-powered retention platform that transforms how eCommerce brands engage with their customers. The system delivers personalized, timely messages triggered by real-time customer behavior, social trends, and seasonal events.

Instead of one-size-fits-all marketing, TaggAI provides automated, context-aware communication—ensuring customers receive the right message, at the right moment, across the right channel.

Auto Restocking Alerts → Alerts customers when their frequently purchased items are running low.

Trend-Based Suggestions → Surfaces hot-selling products by analyzing social buzz + market demand.

Real-Time Telegram Updates → Keeps internal teams and suppliers instantly aligned.

AI-Generated Messaging → Creates human-like, tailored messages that boost conversions and repeat sales.

Dify: Workflow automation & orchestration

OpenAI GPT: Personalized, natural content generation

Telegram API: Real-time notifications and team sync

From research, design, AI integration, and launch, we delivered the full end-to-end solution. Today, TaggAI enables D2C brands to:

Increase customer retention with personalized engagement

Boost repeat purchases through data-driven messaging

Save teams hours of manual work with automation

Build stronger brand loyalty through timely, relevant touchpoints