The Headset App – App and UX Design

The Headset App displayed on an iPhone and Apple Watch screen

The Headset App is a startup that is aiming to completely revolutionize the sports communication market. They contacted me because they needed some design help across all aspects: their app, their website, and branded materials. Our work together is ongoing, and updates may be added here as time goes on.

As an early-stage startup, The Headset App team is small. They do not have a full-time designer or a dedicated front-end developer on staff. Their team put together the first version of the app as a proof-of-concept, but they recognized that it needed some significant design improvements.

These were our goals for the initial design changes to the app:

Improve the design of the home (channels) screen, as this is the core part of the app.

Review entire app workflow and identify UX problems and areas to improve.

Design mockups and prototypes for upcoming new features.

The initial version of the app built by the developers on the team looked like this:

Initial version of The Headset App home screen

Certainly not the nicest thing to look at, but props to the team for making it intuitive to begin with.

After iterating with the team, we landed on the design you see at the top of the page. Here are some additional visuals.

Updated design of the home screenHome screen interactions

Multi-device support

There’s still much room for improvement, and we continue to work on all design aspects of the app.

The home (channels) screen of the app is pretty simple, but there are a number of things for a new customer of the app to do when setting it up: creating an account, inviting team members, customizing channels, and licensing the app.

Quick app flow diagram I put together

So far, we’ve worked on improving the Settings screen and email design. A big area of focus now is the onboarding process.

The team has added several new features and improvements, with many in the works. Some of those new features include:

Support up to 6 channels on home screen

Set team members as inactive or “listen-only”

Connected users drawer

Apple Watch companion app

New app icon

Home screen with 6 channels

App displayed on on Apple WatchNew app icon that I designed

I’m continuing to work with The Headset App team to improve their app, making it more powerful and easier to use.