IT Technical Support
Keith Mlangeni
I have extensive experience in IT technical support, specialising in first-line support. I efficiently diagnose and resolve technical issues for users, providing prompt assistance through various channels. My role involves troubleshooting hardware and software problems, guiding users through solutions, and escalating complex issues as needed. I prioritise excellent customer service, ensuring a positive experience while maintaining system integrity and user satisfaction.
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Posted Jul 15, 2024
IT support specialist with extensive first-line experience, adept at diagnosing and resolving issues while delivering exceptional customer service and support.
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