An interactive product-interface concept for a fictional company, using sample help-centre content.
I designed the experience around showing where an answer comes from. Browser-based search retrieves and quotes relevant sample documentation; an unmatched question gets a clear no-match state and a suggested human handoff.
My work includes the interface, sample content and HTML/CSS/JavaScript implementation. The demo uses local search, not a live LLM or support integration. It does not send messages or access customer accounts.
Fieldnote support interface
0 likes · 0 views · Nov 15, 2026
An interactive support-interface concept: search sample help docs, quote the source and show a clear no-match state.
