Over time, that clarity eroded. The platform evolved through incremental updates, resulting in a fragmented experience where both the product and its value proposition were difficult to understand. Key benefits were not clearly articulated, and conversion pathways lacked focus. At the same time, the experience was heavily search-driven, with dense taxonomy and inconsistent navigation making it difficult to discover relevant opportunities. I was brought in to rethink how the platform should present itself and operate, leading to a repositioning of the brand, a restructuring of messaging and conversion flows, and a redesign of navigation, search, content model, and design system.